Contact Us

Questions, corrections or feedback — we want to hear from you. Whether you've spotted something in one of our reviews that needs a second look, want to flag a responsible gambling concern, or simply have a question about how we work, the team at Casino is here to help.

Get in Touch

The quickest way to reach us is by email at [email protected]. We read every message and aim to respond within 48 hours on business days. If your query is urgent — particularly anything related to responsible gambling — please also contact a dedicated support service directly, as we are a review and comparison site, not a gambling operator.

What We Can Help With

• Review accuracy: If you believe information on one of our casino reviews is out of date or incorrect, let us know. Include the page name and the specific detail — we'll investigate and update where needed.
• Editorial questions: Curious about how we assess and rank casinos, or how our editorial process works? We're happy to walk you through our methodology.
• Responsible gambling: If you or someone you know is struggling with gambling, please visit our responsible gambling page for tools, self-exclusion guidance and links to US support services. You can also reach the National Problem Gambling Helpline at 1-800-522-4700, available 24/7.
• Partnership or press enquiries: For commercial or media queries, email us at the address above and mark your subject line clearly — these are handled separately from reader mail.
• General feedback: Suggestions for new pages, topics you'd like covered, or anything else — we read it all.

About This Site

Casino is an independent comparison resource covering online casinos available to US residents. We research, review and present options to help readers make informed decisions — we do not operate any casino ourselves. Our editorial team reviews each casino against criteria including licensing, payout speed, game fairness, payment options and bonus terms. You can read more on our about us page.

We may earn a commission when a reader follows a link to one of the casinos we cover. That relationship does not influence the order in which casinos appear or the content of our reviews — commissions are never a condition of a positive assessment.

Reader Feedback on Casino Reviews

Your experience matters. If you've used one of the casinos featured on this site — whether the outcome was straightforward or frustrating — sharing the detail helps us keep our content grounded in reality. We're especially interested in:

• Withdrawal processing times and any issues encountered
• Bonus terms that differed from what was advertised
• Customer support responsiveness
• Identity verification (KYC) experiences — how long it took, what documents were requested
• Any security or account concerns

We treat reader reports as a signal to re-examine a listing, not as verified fact on their own. Where a pattern emerges we investigate further before amending any rating or recommendation.

Legal and Terms

Use of this site is subject to our terms and conditions. Please read them before submitting any content or personal information. We handle all correspondence in line with applicable US privacy standards and will never share your contact details with third parties for marketing purposes.

Response Times

We appreciate you taking the time to reach out. Honest reader contact — questions, corrections and criticism alike — is what keeps a comparison site useful. Email us at [email protected] and we'll get back to you as soon as we can.